Update a specific case workflow

This endpoint updates a single Workflow by ID.

Supported Operations:

  • Rename Stages:
    • You can change the name of existing stages
    • Any change in name will apply to all cases, including closed cases. Ensure the new stage name preserves the original meaning to maintain integrity in audit logs, insights, and reports
    • Renaming decisions does not change their decision type
  • Reorder Stages:
    • Stages of types Reviews and Decision can be reordered across the new display order
    • Stages can only be reordered within their types

You need the Admin account permission to use this endpoint.

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