post https://api.eu.mesh.complyadvantage.com/v2/notifications/configurations/email
This endpoint enables you to create an email notification, by selecting a type of notification that should trigger the sending of this email and specify who the email should be sent to, when the conditions are met.
At least one recipient should be specified.
There is one event type which can trigger an email to be sent:
CASE_ASSIGNED
Sends an email to the assignee, whenever a new case is assigned to that user.
If that user is configured in the list of recipients and the person assigning the email is not the same user (so only sending an email notification when someone else assigns a case to this user).
Example:
Hi Sophie,
A case has been assigned to you by Julian
Type: Customer Onboarding
Created at: February 10, 2025 at 10:00am
Stage: In Review
Assignee: Sophie
Note: Assigned to you because you are specialized on these scenarios
Click here to view this case
Please contact [email protected] if you have any questions.
You need the "Admin account" permission to use this endpoint.