This endpoint enables you to create a webhook configuration that will monitor an event type and send updates to the URL you specify.

There are several event types you can listen to:

CASE_CREATED

Receive an update whenever a new case is created.

Note:

• case_state is deprecated. Please use case_stage instead.
• This webhook produces two responses v1 and v2 - please use v2 as it contains case_stage and also the customer external_identifier

Example:

{
 "api_version": "v2",
 "webhook_type": "CASE_CREATED",
 "case_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
 "case_state": "ONBOARDING_NOT_STARTED",
 "case_type": "CUSTOMER_ONBOARDING",
 "customer": {
  "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "external_identifier": "your unique customer identifier",
  "version": 1
 },
 "case_stage": {
   "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
   "display_name": "Not Started",
   "display_order": 1,
   "stage_type": "INITIAL",
   "decision_type": null
 },
 "subjects": [
   {
     "type": "CUSTOMER",
     "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
     "external_identifier": "your unique customer identifier",
     "version": "1"
   },
   {
     "type": "TRANSACTION",
     "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
     "external_identifier": "your unique transaction identifier"
   },
   {
     "type": "COUNTERPARTY",
     "external_identifier": "your unique counterparty identifier"
   }
 ]
}

CASE_STAGE_UPDATED

Receive an update whenever a case changes its stage, e.g. from "Not Started" to "In Progress".

Note:

• case_state is deprecated. Please use case_stage instead.
• This webhook produces two responses v1 and v2 - please use v2 as it contains case_stage and also the customer external_identifier

Example:

{
 "api_version": "v2",
 "webhook_type": "CASE_STAGE_UPDATED",
 "case_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
 "case_state": "CASE_STATE_POSITIVE_END_STATE",
 "case_type": "CUSTOMER_ONBOARDING",
 "customer": {
  "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "external_identifier": "your unique customer identifier",
  "version": 1
 },
 "note": {
  "contents": "note left at the time the case state was updated"
 },
 "case_stage": {
   "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
   "display_name": "False Positive",
   "display_order": 4,
   "stage_type": "DECISION",
   "decision_type": "POSITIVE"
 },
 "subjects": [
   {
     "type": "CUSTOMER",
     "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
     "external_identifier": "your unique customer identifier",
     "version": "1"
   },
   {
     "type": "TRANSACTION",
     "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
     "external_identifier": "your unique transaction identifier"
   },
   {
     "type": "COUNTERPARTY",
     "external_identifier": "your unique counterparty identifier"
   }
 ]
}

CASE_ALERT_LIST_UPDATED

Receive an update whenever the alert list associated with a case is updated, such as when new alerts are added to the case.

Example:

{
 "api_version": "v2",
 "account_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
 "webhook_type": "CASE_ALERT_LIST_UPDATED",
 "case_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
 "customer": {
  "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "external_identifier": "your unique customer identifier",
  "version": 1
 },
 "alert_identifiers": [
   "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
   "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
 ],
 "subjects": [
   {
     "type": "CUSTOMER",
     "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
     "external_identifier": "your unique customer identifier",
     "version": "1"
   },
   {
     "type": "TRANSACTION",
     "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
     "external_identifier": "your unique transaction identifier"
   },
   {
     "type": "COUNTERPARTY",
     "external_identifier": "your unique counterparty identifier"
   }
 ]
}

WORKFLOW_COMPLETED

Receive an update when an onboarding workflow completes.

Example:

{
  "api_version": "v2",
  "webhook_type": "WORKFLOW_COMPLETED",
  "workflow_instance_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "status": "COMPLETED",
  "step_details": {
    "alerting": {
      "identifier": null,
      "status": "COMPLETED",
      "step_output": {
      "alerts": [
          {
            "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
          }
        ]
      }
    },
    "customer-creation": {
        "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
        "status": "COMPLETED",
        "step_output": {
        "customer_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
      }
    },
    "customer-screening": {
      "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
      "status": "COMPLETED",
      "step_output": {
        "screening_result": "HAS_PROFILES",
        "aml_types": [
          "SANCTION",
          "ADVERSE_MEDIA",
          "ADVERSE_MEDIA_V2_CYBERCRIME",
          "PEP_CLASS_1",
          "PEP_CLASS_2",
          "WARNING"
        ]
      }
    },
    "initial-risk-scoring": {
        "identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
        "status": "COMPLETED",
        "step_output": {
        "overall_level": "LOW-RISK",
        "overall_value": 0
      }
    }
  },
  "steps": [
    "customer-creation",
    "initial-risk-scoring",
    "customer-screening",
    "alerting"
  ],
  "workflow_type": "create-and-screen"
}

TRANSACTION_REVIEWED

Receive an update when a transaction has been reviewed and either released or rejected.

Example:

{
  "api_version": "v3",
  "account_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "webhook_type": "TRANSACTION_REVIEWED",
  "transaction_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "transaction_external_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "evaluation_outcome": "HOLD",
  "review_decision": "RELEASE"
}

CUSTOMER_RISK_SCORE_CHANGED

Receive an update whenever a customer's risk score value changes.

Example:

{
  "api_version": "v3",
  "account_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "webhook_type": "CUSTOMER_RISK_SCORE_CHANGED",
  "customer_external_identifier": "your unique customer identifier",
  "risk_score": {
    "score": 75.0,
    "level": "HIGH",
    "manual_override": false,
    "categories_scores": [
      {
        "category_type": "AML",
        "score": 85.0,
        "weight": 0.5,
        "level": "HIGH",
        "risk_attributes": []
      }
    ]
  },
  "previous_risk_score": {
    "score": 50.0,
    "level": "MEDIUM",
    "manual_override": false,
    "categories_scores": []
  }
}

CUSTOMER_RISK_LEVEL_INCREASED

Receive an update whenever a customer's risk level increases (e.g., from MEDIUM to HIGH).

Example:

{
  "api_version": "v3",
  "account_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "webhook_type": "CUSTOMER_RISK_LEVEL_INCREASED",
  "customer_external_identifier": "your unique customer identifier",
  "risk_score": {
    "score": 85.0,
    "level": "HIGH",
    "manual_override": false,
    "categories_scores": []
  },
  "previous_risk_score": {
    "score": 50.0,
    "level": "MEDIUM",
    "manual_override": false,
    "categories_scores": []
  }
}

CUSTOMER_RISK_LEVEL_DECREASED

Receive an update whenever a customer's risk level decreases (e.g., from HIGH to MEDIUM).

Example:

{
  "api_version": "v3",
  "account_identifier": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "webhook_type": "CUSTOMER_RISK_LEVEL_DECREASED",
  "customer_external_identifier": "your unique customer identifier",
  "risk_score": {
    "score": 45.0,
    "level": "MEDIUM",
    "manual_override": false,
    "categories_scores": []
  },
  "previous_risk_score": {
    "score": 80.0,
    "level": "HIGH",
    "manual_override": false,
    "categories_scores": []
  }
}

You need the "Create and update webhooks" permission to use this endpoint.