---
updatedAt: 2026-05-28T13:57:24.000Z
agentTools:
  projectIndex: https://docs.mesh.complyadvantage.com/llms.txt
---

# Get list of alert mutes for account or entity

Get list of alert mutes for the current client account, or filtered by a specific entity (customer, counterparty or agent). entity_identifier and entity_type must be provided together or both omitted. Results are paginated; use page and size parameters to navigate pages.


You need the "View alerts" permission to use this endpoint.

# OpenAPI definition

```json
{
  "components": {
    "schemas": {
      "am_AlertMuteEntityResponse": {
        "description": "Entity scope the alert mute applies to.",
        "properties": {
          "identifier": {
            "description": "Identifier of the muted entity.",
            "example": "89013cff-8b3a-4301-bb59-c20f1d381c20",
            "type": "string"
          },
          "type": {
            "description": "Type of muted entity.",
            "enum": [
              "CUSTOMER",
              "COUNTERPARTY"
            ],
            "example": "CUSTOMER",
            "type": "string"
          }
        },
        "required": [
          "identifier",
          "type"
        ],
        "type": "object"
      },
      "am_AlertMuteV3Response": {
        "properties": {
          "created_at": {
            "description": "Timestamp when the alert mute was created.",
            "example": "2026-03-10T14:55:17.835Z",
            "format": "date-time",
            "type": "string"
          },
          "created_by": {
            "description": "Identifier of the user that created the alert mute.",
            "example": "019cd83e-c008-71ca-b7d8-4b834b516614",
            "nullable": true,
            "type": "string"
          },
          "entity": {
            "$ref": "#/components/schemas/am_AlertMuteEntityResponse"
          },
          "identifier": {
            "description": "Unique identifier of the alert mute.",
            "example": "1cf055ed-f05d-4814-902f-654668b12910",
            "format": "uuid",
            "type": "string"
          },
          "risk_code": {
            "description": "Risk code/profile identifier muted for the entity.",
            "example": "PEP",
            "type": "string"
          },
          "risk_signal_identifier": {
            "description": "Risk signal identifier associated with the alert mute, when provided.",
            "example": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "format": "uuid",
            "nullable": true,
            "type": "string"
          }
        },
        "required": [
          "created_at",
          "entity",
          "identifier",
          "risk_code"
        ],
        "type": "object"
      },
      "am_PaginatedResponseAlertMuteV3Response": {
        "properties": {
          "alert_mutes": {
            "items": {
              "$ref": "#/components/schemas/am_AlertMuteV3Response"
            },
            "type": "array"
          },
          "first": {
            "description": "The URL path to the first page.",
            "example": "/v1/resource?page_number=1",
            "type": "string"
          },
          "next": {
            "description": "The URL path to the next page.",
            "example": "/v1/resource?page_number=4",
            "nullable": true,
            "type": "string"
          },
          "prev": {
            "description": "The URL path to the previous page.",
            "example": "/v1/resource?page_number=2",
            "nullable": true,
            "type": "string"
          },
          "self": {
            "description": "The URL path to the current page.",
            "example": "/v1/resource?page_number=3",
            "type": "string"
          },
          "total_count": {
            "description": "Total number of items.",
            "example": 60,
            "format": "int64",
            "nullable": true,
            "type": "integer"
          }
        },
        "required": [
          "first",
          "self",
          "alert_mutes"
        ],
        "type": "object"
      },
      "am_ProblemDetailErrorResponse": {
        "additionalProperties": true,
        "properties": {
          "detail": {
            "nullable": true,
            "type": "string"
          },
          "identifier": {
            "format": "uuid",
            "type": "string"
          },
          "instance": {
            "format": "uri",
            "nullable": true,
            "type": "string"
          },
          "status": {
            "format": "int32",
            "nullable": true,
            "type": "integer"
          },
          "timestamp": {
            "format": "date-time",
            "type": "string"
          },
          "title": {
            "nullable": true,
            "type": "string"
          },
          "type": {
            "format": "uri",
            "nullable": true,
            "type": "string"
          }
        },
        "required": [
          "identifier",
          "timestamp"
        ],
        "type": "object"
      }
    },
    "securitySchemes": {
      "BearerAuth": {
        "description": "HTTP Bearer Token Authentication",
        "scheme": "bearer",
        "type": "http"
      }
    }
  },
  "info": {
    "title": "Mesh API",
    "version": "v2.0"
  },
  "openapi": "3.0.3",
  "paths": {
    "/v3/alerts/mutes": {
      "get": {
        "description": "Get list of alert mutes for the current client account, or filtered by a specific entity (customer, counterparty or agent). entity_identifier and entity_type must be provided together or both omitted. Results are paginated; use page and size parameters to navigate pages.\n\n\nYou need the \"View alerts\" permission to use this endpoint.",
        "operationId": "alertServiceGetAlertMutesV3",
        "parameters": [
          {
            "description": "Optional identifier/profile id of the entity to filter alert mutes",
            "example": "89013cff-8b3a-4301-bb59-c20f1d381c20",
            "in": "query",
            "name": "entity_identifier",
            "required": false,
            "schema": {
              "type": "string"
            }
          },
          {
            "description": "Entity type, required when entity_identifier is specified, and must not be provided without it. One of: CUSTOMER, COUNTERPARTY",
            "example": "CUSTOMER",
            "in": "query",
            "name": "entity_type",
            "required": false,
            "schema": {
              "enum": [
                "CUSTOMER",
                "COUNTERPARTY"
              ],
              "type": "string"
            }
          },
          {
            "description": "One-based page index (1..N)",
            "example": 1,
            "in": "query",
            "name": "page_number",
            "required": false,
            "schema": {
              "default": 1,
              "minimum": 1,
              "type": "integer"
            }
          },
          {
            "description": "The size of the page to be returned",
            "example": 20,
            "in": "query",
            "name": "page_size",
            "required": false,
            "schema": {
              "default": 50,
              "minimum": 1,
              "type": "integer"
            }
          },
          {
            "description": "Sorting criteria in the format of: `[-]property` (`-` descending modifier).\n\n* Default sort order is ascending (without `-`).\n\n* Multiple sort criteria are supported.",
            "example": [
              "-timestamp"
            ],
            "in": "query",
            "name": "sort",
            "required": false,
            "schema": {
              "default": [],
              "items": {
                "type": "string"
              },
              "type": "array"
            }
          }
        ],
        "responses": {
          "200": {
            "content": {
              "application/json": {
                "schema": {
                  "$ref": "#/components/schemas/am_PaginatedResponseAlertMuteV3Response"
                }
              }
            },
            "description": "List of found alert mutes for account or entity"
          },
          "400": {
            "content": {
              "application/json": {
                "schema": {
                  "$ref": "#/components/schemas/am_ProblemDetailErrorResponse"
                }
              }
            },
            "description": "Invalid entity filter parameters"
          }
        },
        "summary": "Get list of alert mutes for account or entity",
        "tags": [
          "Alerts & Risks"
        ]
      }
    }
  },
  "security": [
    {
      "BearerAuth": []
    }
  ],
  "servers": [
    {
      "description": "ComplyAdvantage Mesh API",
      "url": "https://api.mesh.complyadvantage.com"
    }
  ],
  "tags": [
    {
      "name": "Alerts & Risks"
    }
  ]
}
```