---
updatedAt: 2026-05-28T13:57:24.000Z
agentTools:
  projectIndex: https://docs.mesh.complyadvantage.com/llms.txt
---

# Create an alert mute

Creates an alert mute for the current client account. CUSTOMER entity identifiers must be valid UUIDs; COUNTERPARTY identifiers are accepted as strings.


You need the "Create and delete mutes" permission to use this endpoint.

# OpenAPI definition

```json
{
  "components": {
    "schemas": {
      "am_AlertMuteEntityRequest": {
        "description": "Entity scope for the mute. CUSTOMER identifiers must be valid UUIDs.",
        "properties": {
          "identifier": {
            "description": "Identifier of the entity to mute. Must be a UUID when type is CUSTOMER.",
            "example": "89013cff-8b3a-4301-bb59-c20f1d381c20",
            "type": "string"
          },
          "type": {
            "description": "Type of entity the alert mute applies to.",
            "enum": [
              "CUSTOMER",
              "COUNTERPARTY"
            ],
            "example": "CUSTOMER",
            "type": "string"
          }
        },
        "required": [
          "identifier",
          "type"
        ],
        "type": "object"
      },
      "am_AlertMuteEntityResponse": {
        "description": "Entity scope the alert mute applies to.",
        "properties": {
          "identifier": {
            "description": "Identifier of the muted entity.",
            "example": "89013cff-8b3a-4301-bb59-c20f1d381c20",
            "type": "string"
          },
          "type": {
            "description": "Type of muted entity.",
            "enum": [
              "CUSTOMER",
              "COUNTERPARTY"
            ],
            "example": "CUSTOMER",
            "type": "string"
          }
        },
        "required": [
          "identifier",
          "type"
        ],
        "type": "object"
      },
      "am_AlertMuteV3Response": {
        "properties": {
          "created_at": {
            "description": "Timestamp when the alert mute was created.",
            "example": "2026-03-10T14:55:17.835Z",
            "format": "date-time",
            "type": "string"
          },
          "created_by": {
            "description": "Identifier of the user that created the alert mute.",
            "example": "019cd83e-c008-71ca-b7d8-4b834b516614",
            "nullable": true,
            "type": "string"
          },
          "entity": {
            "$ref": "#/components/schemas/am_AlertMuteEntityResponse"
          },
          "identifier": {
            "description": "Unique identifier of the alert mute.",
            "example": "1cf055ed-f05d-4814-902f-654668b12910",
            "format": "uuid",
            "type": "string"
          },
          "risk_code": {
            "description": "Risk code/profile identifier muted for the entity.",
            "example": "PEP",
            "type": "string"
          },
          "risk_signal_identifier": {
            "description": "Risk signal identifier associated with the alert mute, when provided.",
            "example": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "format": "uuid",
            "nullable": true,
            "type": "string"
          }
        },
        "required": [
          "created_at",
          "entity",
          "identifier",
          "risk_code"
        ],
        "type": "object"
      },
      "am_CreateAlertMuteV3Request": {
        "properties": {
          "entity": {
            "$ref": "#/components/schemas/am_AlertMuteEntityRequest"
          },
          "risk_code": {
            "description": "Risk code/profile identifier to mute for the entity.",
            "example": "PEP",
            "type": "string"
          },
          "risk_signal_identifier": {
            "description": "Optional risk signal identifier associated with the alert mute.",
            "example": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "format": "uuid",
            "nullable": true,
            "type": "string"
          },
          "source_risk_app": {
            "description": "Risk application that produced the muted risk.",
            "enum": [
              "UNSPECIFIED",
              "CUSTOMER_SCREENING",
              "PAYMENT_SCREENING"
            ],
            "example": "PAYMENT_SCREENING",
            "type": "string"
          }
        },
        "required": [
          "entity",
          "risk_code",
          "source_risk_app"
        ],
        "type": "object"
      },
      "am_ProblemDetailErrorResponse": {
        "additionalProperties": true,
        "properties": {
          "detail": {
            "nullable": true,
            "type": "string"
          },
          "identifier": {
            "format": "uuid",
            "type": "string"
          },
          "instance": {
            "format": "uri",
            "nullable": true,
            "type": "string"
          },
          "status": {
            "format": "int32",
            "nullable": true,
            "type": "integer"
          },
          "timestamp": {
            "format": "date-time",
            "type": "string"
          },
          "title": {
            "nullable": true,
            "type": "string"
          },
          "type": {
            "format": "uri",
            "nullable": true,
            "type": "string"
          }
        },
        "required": [
          "identifier",
          "timestamp"
        ],
        "type": "object"
      }
    },
    "securitySchemes": {
      "BearerAuth": {
        "description": "HTTP Bearer Token Authentication",
        "scheme": "bearer",
        "type": "http"
      }
    }
  },
  "info": {
    "title": "Mesh API",
    "version": "v2.0"
  },
  "openapi": "3.0.3",
  "paths": {
    "/v3/alerts/mutes": {
      "post": {
        "description": "Creates an alert mute for the current client account. CUSTOMER entity identifiers must be valid UUIDs; COUNTERPARTY identifiers are accepted as strings.\n\n\nYou need the \"Create and delete mutes\" permission to use this endpoint.",
        "operationId": "alertServiceCreateAlertMuteV3",
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "$ref": "#/components/schemas/am_CreateAlertMuteV3Request"
              }
            }
          },
          "required": true
        },
        "responses": {
          "200": {
            "content": {
              "application/json": {
                "schema": {
                  "$ref": "#/components/schemas/am_AlertMuteV3Response"
                }
              }
            },
            "description": "Alert mute successfully created"
          },
          "400": {
            "content": {
              "application/json": {
                "examples": {
                  "customerIdentifierMissing": {
                    "description": "customerIdentifierMissing",
                    "summary": "Entity type is CUSTOMER but customer identifier is not a valid UUID",
                    "value": {
                      "identifier": "019cd83e-c008-71ca-b7d8-4b834b516614",
                      "status": 400,
                      "timestamp": "2026-03-10T14:55:17.835Z",
                      "title": "Alert mutes with entity type CUSTOMER are only supported when the entity identifier is a valid UUID."
                    }
                  }
                },
                "schema": {
                  "$ref": "#/components/schemas/am_ProblemDetailErrorResponse"
                }
              }
            },
            "description": "Bad request"
          },
          "409": {
            "content": {
              "application/json": {
                "schema": {
                  "$ref": "#/components/schemas/am_ProblemDetailErrorResponse"
                }
              }
            },
            "description": "Profile is already muted for this customer"
          }
        },
        "summary": "Create an alert mute",
        "tags": [
          "Alerts & Risks"
        ]
      }
    }
  },
  "security": [
    {
      "BearerAuth": []
    }
  ],
  "servers": [
    {
      "description": "ComplyAdvantage Mesh API",
      "url": "https://api.mesh.complyadvantage.com"
    }
  ],
  "tags": [
    {
      "name": "Alerts & Risks"
    }
  ]
}
```